TM
Tintswalo M

1 reviews | Active since Oct 2025

17 Oct 2025, 13:50

*****ulent transactions on y account

***** issues on my account. I writing this to reported yet again the *****ulant- unauthorized trassactions that have been going off my account. I have used almost all of your platforms to report this issue and yet no resolution from your end on how we can get this sorted out. I have made calls to a few of your customers service agents who are always clue less on how to best help clients and even took it a step further and went straight to the bank to see if i can get assisted with this issue and still nothing has come out of it till this day and the people who are abusing my account are still galivanting and doing as the please with my account transacting. Could i please get a written confirmation on what is being done to get this sorted out. I have made several dispute of this transaction and asked that my cards be blocked if they are using a card to transact but no FNB is just ignoring my cry as their client and a long time client for that matter.

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Replies (1)
TM
Tintswalo M's update21 Oct 2025, 12:53
Reviewer Update
I guess like the calls we have been making to get this issue resolved …. We will not be getting any response or any help with this issue.

Can you advise if we can be able to get this matter resolved?