EB
Elna B

1 reviews | Active since Feb 2023

02 Dec 2024, 09:39

*****ulent transaction by FNB REF :CAS/***6-G4R5R2

Good day, ive transfered R9k from my checque account to my easy account and its the second time that it goes to a very very old account that was closed years ago on my banking app but not on the banks app. I still didnt get the first money back. I went to the bank Friday and I was oromised by head office that the money will ne back in my account within 24 hrs. Im sitting with a huge predicament, i cant pay my debitorders, not even my medical aid or my rent and FNB feel nothing for my predicament. Im NOT going to pay any unpaid debitorder fees, they better reverse it, its not my fault. With Capitect you can reverse a debit order yourself immediately. My friend who is a successfull buss owner said now she know, NEVER to go to FNB. useless bank!!!! Its xmas and FNB feel a feather because they dont keep to their word of 24 hrs!!!

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Replies (2)
EB
Elna B's update02 Dec 2024, 10:09
Reviewer Update
Now FNB blocked my review and said they will TRY to. Resolve this issue within 5 buss days, where it can take a consultant 5 min to do a reverse transaction. PATHETIC SERVICE FROM FNB!!!!
EB
Elna B's update02 Dec 2024, 10:13
Reviewer Update
Now FNB blocked my review and said they will TRY to resove theu *****ulent transaction within 5 days, in the meantime i cant pay any debitorders!!!! It can take a consultant 2 minutes to reverse the transaction. How pathetic!!!!