*****ulent debit orders

I had a *****ulent attempt with my FNB credit card that was undelivered. Calling the ***** and credit card department was just a waste of time as the agent was not really helpful. A few days later, there was another attempt to use the same card. This time FNB cancelled it.

The next surprise was a *****ulent debit order. I called the FNB ***** department and it was instantly reversed, however I wanted an answer as to how it got past the Debicheck mandate without my knowledge. Calling FNB was a waste of time yet again as I got transferred from one department to another without any success. I then sent an email, but the reply was also not sufficient. There were 2 more *****ulent debit orders on my account today. I was under the impression that there is a notification on the FNB app when a debit order is loaded. After 20 years with FNB, this is the most disappointing experience that I have had.