*****ulent Account Activity NOT Resolved

An unauthorised amount of R732 for Mac & Things was deducted from my account.

As per FNB the transaction happened on 13-Feb-25 and I only received the notification late night on 16-Feb-25. The notification was suppose to sent immediately, not 3x days later.

My account settings are configured to not exceed R0.00, neither do I have an overdraft facility.

I had to then cancel my card and apply for a new one as FNB could not verify whether it was from a cloned card or online transaction.

I am still waiting for this amount to be refunded. Extremely unhappy.