NM
Nombuso M

1 reviews | Active since Jun 2019

03 Jun 2019, 12:42

U COMMUNICATED INSURANCE

I went to open a new acc at FNB at Gandhi Square, the laddy who was assisting me enrolled me with a LAW ON CALL PERSONAL LOAN which she NEVER mention it to me, now I have been charged for that insurance, I DON'T WANT IT AND I WANT MY MONEY BACK, as I've been trying to call them several times they don't help me. Plz cancel your insurance and give my money back. Thanx

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2019, 13:45
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF

Regards,
Hello Peter Complaints Team

***
NM
Nombuso M's update03 Jun 2019, 19:51
Reviewer Update
The guy from FNB called me, ( Bafana) from Gandhi he assist me n he apologies, Thanks to him