Tymebank/ FNB WHAT A DISSAPPOINTMENT

Tymebank has an option to add money on their App from any other bank (you are required to link the account by adding the bank card details etc)

Which I have done. I have linked my FNB personal account. I have used this service in the past and the money reflects IMMEDIATELY...until the 6th of November 2022.

I am so disheartened by the lack of accountability and/or proper explanations from both Banks

I added money as per the norm, but the money has since not reflected. It went out on from my FNB account on the 6th at 10:53 am.

YET it has not reflected on my Tymebank account.

I have been on the phone with both Tymebank and FNB with no one willing to actually listen nor take accountability.

I am frustrated as that is money I urgently need.