1 reviews | Active since Jun 2012
****ty premier banking services once again
<p>Sadly, this is not the first time I am complaining about this service from FNB. The previous premier banker I was assigned to did the same and only after I complained here did some improvement is service seem to come to pass.</p> <p> </p> <p>Last week I sent a message to the premier banker and I have yet to get a response to that message, even an acknowledgement of receipt of my request.</p> <p> </p> <p>Today I spent my money calling the premier banker, at around 8h39 and he was not available to take my call. I left a message with the lady who answered the call, I forget who she said her name was, that he must call be back. It is now 13h30 and I have not got an email or phone call from this premier banker.</p> <p> </p> <p>I guess it is time I took my business elsewhere. Clearly it is not wanted or valued with this bank.</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
