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Sibusiso M

1 reviews | Active since Jan 2020

13 Oct 2023, 12:51

****ty Bank with ZERO integrity

The closing of my late mother's estate should have been completed by the end. Of September according to information that was offered to me when I submitted the required document almost two months ago, I have visited multiple branched and made endless calls since 30/09 to be told to wait 48hr (working hours, which add up to 6 working days) the matter had been escalated and if the money does not reflect in my bank account whithin the 48hr period I should contact FNB again which I just did and was told to wait another 48hr .....I really am not interested in what they were doing for the past month and 2 weeks but I just want my late mother's estate close immediately not in 48hr as this has become clear that it will be the case till I am dead myself.

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Sibusiso M's update14 Oct 2023, 14:01
Reviewer Update
FNB called yesterday and informed me that they will be investigating the matter but what is there to investigate FNB is becoming masters at avoiding resolving issues especially when they have to make a payment....please close and settle my mother's estate and I will never bother using any of your services... while at it please close my banking account as well.