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dimzomahlangu D
1 reviews | Active since Mar 2017
14 Oct 2019, 19:49
****ty Bank
This ****ty bank is so annoying I had a smaller loan with bank and I paid up my account I only needed a settlement letter or a letter confirming that they did receive my funds but they told me about 45 days what kind of **** is that worst part when u call the loan department they don’t give a **** they just become rude , what is the rocket science for a just need a letter u can close the account after 45 day but I need the letter ASAP that’s why I paid this ****en loan back ... now my things are stuck because of this ****ty bank I’m so annoyed and angry even the secure chat **** don’t work why have it if it’s not user friendly I just wanna close this account with its ridiculous bank charges
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FNB (First National Bank)'s replyOfficial
15 Oct 2019, 09:55Good day Dimakatso Dmkay Mahlangu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply15 Oct 2019, 09:55
Official
Good day Dimakatso Dmkay Mahlangu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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