****ty and poor service

I made a complaint guys about 2 things and I I got a complaint ref number and what makes me so angry is that I have been waiting for my card to be delivered and it’s month end I can’t do my things or withdraw money out as I don’t have a card and I will not transfer money from the Fnb to other bank because of the ridiculous fees that are charged and I have been waiting DSV to deliver my card and it’s been 2 weeks I will be on my 3rd week as of Monday next week let alone the ***** case I know it takes long but no update I only got a ref number about and that was it how sad 😢 I am now I am stuck with closing this damn account and move my salary to other bank as I am not happy at all you guys tried to call me but when you call the time is not convenient and when I call back on the number it says they can’t take incoming calls when I call on the call center number I get transferred all over till call drop and today I was promised a call by one of the people dealing with my query till now it’s so sad what you guys put clients through and yet expect us to give word of mouth about the bank totally not happy 🥺🥺🥺🥺don’t wanna talk about DSV that one alone makes me sick as o kept on calling myself most of the time Ja nhe it’s time for bank change I can’t be getting this service.