1 reviews | Active since May 2012
****TY AND ****EN SLOW SERVICE
<p>I had asked a lady to reduce my credit limit because I paid some money in my credit card to get rid of debt, now nothing has been done!!!!!! it has been ONE WEEK after and still the money I paid in is relfecting on my account. They want you to spend the money then in turn paint YOU as the unfaithful party!!!! TRICKY *******S! The call agent Tasherique Kilshaw was the WORST! I called on 16/05/2017, AT 15:18 and he put me on hold for 5 minutes!!!! He was avoiding me because I was asking him serious questions about how it can be that NOTHING has still been done!!!!???</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***.
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***.
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
