NS
Nonhlanhla S
1 reviews | Active since Jun 2019
26 Jun 2019, 12:22
Two months no service, no help
I have been ****** of R900 by the ATM. This was at the beginning of May. I was told that the matter will be resolved in two weeks, to this day, not one person from FNB has called to let me know the progress. I have called, sent emails, been to FNB East Rand Mall, FNB Northgate, and was told to expect a call from FNB ATM division.
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FNB (First National Bank)'s replyOfficial
26 Jun 2019, 13:00 Good Day, We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply26 Jun 2019, 13:00
Official
Good Day, We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***