Two months and still no answer
<p>I recently complained about an enquiry I did into missing Ebucks on this forum. I was contacted by three people from FNB... Plenty of haste but no results. Last communication: "your query is being investigated". It's such a simple query, I am missing eBucks on two transactions... How can this take two months?</p>
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have escalated your comments to the relevant manager and have requested that they be in contact with you.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have escalated your comments to the relevant manager and have requested that they be in contact with you.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)