KA
Kgaogelo A

1 reviews | Active since Feb 2014

21 Jun 2017, 16:48

two attorneys sent for one account

<p>I have an account with FNB which was a revolving loan account,i had financial crisis couldnt pay them well, then they handed over my account to Hammonpole and Blake & associates,i made arrangement with Blake and associates to pay 800 per month,after some months, have receive a call from Hammonpole they also came with their amount saying that im owing and even insist that i should pay them, after a month i receive sommons from Hammonpole, again i contacted them this time i phoned them when i was at FNB, the person asked me to send a proove that im paying Blake & associates and gave me her Email address,i did her wish, send a proove of payment .Still now im receiving calls from Hammonpole attoneys,they have asked me to send another proove,of whch i have just send it again right now,i just dont know until when and what im i suppose to do with this sommons.and FNB are failing to rectify this as is their fault for sending 1 account to different attorneys.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2017, 09:30
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)

KA
Kgaogelo A's update23 Jun 2017, 14:43
Reviewer Update

Good day

Thank you Molatleng Martha Wesi,for resolving my issue...