TG
Thomas G
1 reviews | Active since Jul 2011
06 Jan 2016, 15:41
Twice in one day!
So i phone to find out about what is needed for fica!<br> <br> Letter<br> Id<br> Bill<br> <br> Get to branch!<br> Not correct<br> <br> Fix letter after calling again.<br> <br> Got to same branch.<br> <br> Again!<br> <br> I can not collect my card or update my details and now have to take off time to get it done another time without a bank card...
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FNB (First National Bank)'s replyOfficial
06 Jan 2016, 16:17Hello tdgreeff,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843749.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843749.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Jan 2016, 16:17
Official
Hello tdgreeff,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843749.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843749.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)