Turnaround time
<p>Went to FNB Jabulani mall on the 20th to inform them of my father's passing I gave them all the required documents together with a letter of authority and I was told the turnaround time is 24hrs even today the matter hasn't been resolve. They even told me to open an account with them to speed up the process - I'm not happy @ all with their service</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 929117 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 929117 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)