mM
malusi M

1 reviews | Active since Jul 2016

13 Jul 2016, 08:41

tsotsi be careful sauth africans

<p>I am an fnb client and have been for years but I am very disappointed in the way they handled my accounts of late. Last year I reported three *****gelen incident I was told the investigation will take three months till today nobody has bothered to inform me about them. Last night a money was taken from my account when i called I spoke to 8 different people got no help from anynone of them. It is very sad I have trusted fnb with my money for so long and I'm getting such unprofessionalism from them. In my eyes they're tsotis and should not be trusted at all.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2017, 13:04
Official

Good day Malusi,

Thank you for taking our call earlier today in relation to the previously logged complaint.

We appreciate your feedback as a valued client since we can only grow and learn from your experiences.We will summarize all the views and update the relevant Business Units within FNB.

Thanking you.

Regards

Robert Bodiba

FNB: Complaints Resolutions Manager