TSEK FNB! BUNCH OF *********

So after being a longstanding client with FNB, I have been treated as if I am a ******** for not being able to pay full installments on my personal loan after receiving a 50% salary reduction. To make matters worse is the fact that they gave me one option and one option only - more Covid loans to further indebt me! I have been in discussions since lockdown level 5 to try and make payment arrangements with them . Even now after receiving threats I called and was advised that if I cant pay the FULL installment after 4 months I will be handed over to legal. Is this how you treat your loyal customers? I have lodged how many complaints via the App, via email and via the telephone and I get the same feedback or no feedback at all. You are the WORST BANK EVER! You don't care about your clients or customer service, especially the ones trying to make payment, you are a bunch of ********* and so are your Insurance partners . GO TO HELL!