1 reviews | Active since Sept 2017
Trying to get rid of the worst bank ever turning into a nightmare
I had settled my loan account on the 18th of August and still today a debit for the SETTLED loan was still debitted. I am not willing to wait 5 days for you to schedule a refund. Sort this out with immediate effect
Good day Misha Victor,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Misha Victor,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)