Trying to do my part yet FNB says phone a friend...

Thank you for the great consultant that gave me a call back but once again just agreed on everything I said and was understanding that me as a client is trying to do my due diligence and not end up in bankruptcy, but also acknowledging that there is nothing she can do about it. Fnb, ( in her own words saying) do not have options for clients and aggreeing that they cant and wont help me. Please send me the recording (that you specified was available to me in call) so that I can add it to the file I am composing to my lawyer. My email is ***.