ZT
Zelda T

1 reviews | Active since Apr 2014

01 Oct 2015, 15:57

Tried to pay money in my accout for due payments

15:35 My husband and I walked into FNB Cape Gate with over R20000 to pay into my account, I dont trust the ATM's outside and wanted to pay it in at the tallers, but Siol... something (I was so angry I do not take her name, the pregnant one) wouldent allow us to go in because it's locked and they close at 15:30, like really its only 5min later. I wont pay in the money due to FNB because I was not allow to..... This same think that I was complaining about 2-3 weeks ago happend again. I had it with FNB for real now.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2015, 16:08
Official
Hello ZTerblanch,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 772627.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)