1 reviews | Active since Mar 2009
Treating "Premier" clients poorly
<p>I decided to apply for a Premier account after hearing their radio ads. I was allocated a consultant who diligently sent me all the forms to fill in. At the same time I recieved messages on my cellphone which I was told to ignore and deal directly with my consultant. I did send my payslips to the Credit Card division and was still sms'd and called to ask for the same documents.</p> <p>The last straw was an sms that I just recieved telling me that my overdraught application has been cancelled, this after being approved.</p> <p>Get your act together FNB!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 969346
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 969346
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
