NS
Ntombina S
1 reviews | Active since Jul 2018
04 Feb 2019, 10:34
Treated unfaily
Good day I had a debit order from Procall R129 30 January 2019 I do not have any relationship with them my concern is it is not the first time. June 2018 I had the same debit order the bank couldn't protect me the said part is I tried to reversed it on line it doesn't allow. Instructions is I must contact the bank when I called the bank I was charged who's fault is if their system doesn't allow me to reverse amount less than R200. Why I was charged for something that is not my fault.
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FNB (First National Bank)'s replyOfficial
04 Feb 2019, 12:31Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply04 Feb 2019, 12:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)