Treated like the worst at FNB after being a client for years.

To start, I'm only giving one star because it's the absolute minimum. They deserve less. For the past week (full 7 days) I have fought to get something as simple as my limit increased on my revolving loan. I tried to be understanding, as I have been banking with FNB for 8+ years. Yet I get treated with incompetence and a plain disregard as a supposed Premier Client, dealing with person after person, not one of them giving clear answers, always being told I'll get called back. Only to have 1/10 coming through on it. Having to go through the process of applying and being APPROVED twice, and then being told that they've "lost" all the information and that it would need to be re-done a third time. Can't even begin to imagine this. A "great" bank like FNB LOST my information/application. Think about this before you make my mistake and bank with one of probably thee worst banks. Good job, keep it up FNB.