iA
ismail A

1 reviews | Active since Jul 2017

26 Jul 2017, 12:27

Treated like a Kid At FNB ****arney Mall

<p>Was commanded rudely by the staff to not do a cash deposit at the tellers but rather outside the bank by the Atms with no given reason. the tellers had no line and i just calmly left the bank. My privacy was being abused as i was asked by the general staff(not staff at the teler counters) how much am i depositing and to who etc. i feel that this is unacceptable as i dont feel secured to disclose that information.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 12:56
Official

Good Day,

Your complaint has been received and have routed it to the relevant department for investigation. I have requested that they provide you with feedback.

Complaint reference number issued ***NF.

I do apologise for the inconvenience caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)