1 reviews | Active since Mar 2016
Treated like a Fool once again
I dont think FNB knows what service provider means. Ordered a cheque card over the phone 15 NOVEMBER!!! and asked for it to be delivered at eastgate branch. 2 December branch tells me oh its been too long now the card probably won't be delivered AND I MUST CANCEL THAT ORDER AND DO ANOTHER APPLICATION AND ORDER! Do you think of your clients as people or just fools????
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)