1 reviews | Active since Jul 2010
Treated like a ********
How is it possible to open an account in January 2018 and in February an agent phone you to ask for your SARS tax number. Why was everything not done while I have open my bank account. I did not want to answer all her questions due to ****s not sue if it's an FNB agent they frees your account the same day. I was treated by a rude agent. Due to the BAD service I will close my account by FNB and want to know by the ombuts man what can I do for treated like a ********. The next step will be my whole family ****her mother and border will close their accounts.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)