Treated like a ********

I wanted to take out a new contract at dot FNB, they advised me that i am a bad payer on Telkom acc after an investigation identified a mistake on Telkom's side that has now been rectified and the account paid in full. Apart from these stores not having any stock all the time i finally hunted down the phone i wanted to Eastgate. I go in store to be greeted by a very arrogant gentlemen after which i was told again that i am a bad payer and even though my account has been settled that i would have to wait three months for this to clear this conflicted with what i was told at Nicolway which was 48hrs. Apart from this i get told that there is nothing they can do and teh gentlemen was very abrupt. I am a loyal customer of FNB and if an investigation is done it will be found that my credit score has been excellent for the duration of my working life. I have multiple cars financed with Wesbank a Platinum credit card and cheque account. It is very disappointing that these concept stores and the staff therein can cause such a bad reflection on FNB who i only moved to because of the innovation they displayed in recent years.