LP
Lerato P

1 reviews | Active since Mar 2017

28 Nov 2017, 16:22

Treat me like a client man!!! Tired of Fnb really

I have had this complaint several times. You double debited me!!! It is an inconvenience because it is my rent and transport money!!!!!

This is exhausting

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2017, 16:34
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)