traumatising to setup an fnb account

I decided to sign up for an FNB account in mid July. The process has been nothing short of a nightmare. When i signed with Nedbank it took me maybe 20 minutes at the branch to have everything up and ready. With FNB it has been days and days of waiting and going in circles. They opened a Gold Account in order to get a Fusion Account which made no sense. And when finally I got my fusion card, they did not tell me to verify my banking app and all that whilst I was there at the branch. They didn't take my proof of residence either and then I couldn't use my account because of these things. I had to drive to an atm to get app verified and now my phone isnt verified. And then they ask me to log on to a pc. I dont have one? Literally my laptop was ****** so i have no pc. What am I supposed to do? When i finally get access to one then it didnt accept my username. When i asked to see a reminder of my username, they needed an otp from my phone which is not registered yet????? it's just a constant run around for absolutely ridiculous reasons. And a very unprofessional system. Very very frustrating. I really regret choosing FNB. Like what do u what next from me? A blood sample? My first born child???? And why does a payment from fnb to fnb take 24 hours to reflect?