1 reviews | Active since Mar 2017

22 Mar 2017, 15:42

trash service

<p>I went to FNB mangaung branch for bank details confirmation and to my surprise they said they are not allowed to fill tender documents. I asked for a bank confirmation letter and they told me I had to go to the tellers and deposit R20 in to a certain account. I went to the other brunches and the are no such things it's so sad because mangaung brunch is the brunch that supposed to assist the upcoming business man and woman in the township.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Mar 2017, 16:50
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)