1 reviews | Active since Dec 2016

06 Mar 2017, 13:47

Transunion Update Not Done!

<p>I spoke to a very rude and clueless agent called Patric Mabatha who reports to Beluse Mahlangu.</p> <p> </p> <p>Theres a legal account that is showing on transunion and i want that account to be removed. as it is affecting my credit score. i have paid up my account and i do not want credit from this bank and i want this account to be fix. i cannot wait for 30 days!! i want this to be fix ASAP i have logged this complaint before and nothing was done. i am busy getting stupid calls asking me about this matter. i will be going to the Ombudsman if i do not get a response within 48 hours and if this is not removed on transunion!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 14:01
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)