1 reviews | Active since Aug 2009
Transferring of funds
I am a longstanding client of FNB. On Sunday morning I transferred funds from my savings pocket to my cheque account. To my dismay the "leading" bank regarding electronic banking services could not process my request immediately. It is now Monday 16:20 and still nothing. I called the call centre for Premier Clients, Rb ********** 23915, They confirmed that the funds are not cleared. No supervisor available, as the person went for "lunch". Maybe its time to move on......
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)