HB
Hannes B

1 reviews | Active since Oct 2017

30 Oct 2017, 10:15

Transferring inherited shares from PSG to FNB

Hello

My dad inherited shares and we opened a fnb share investor account for him. We filled in a transfer of shares form and sent it on 09/10/2017 to FNB. Phoned FNB share investing on +-5 occasions and was told it was escalated to the broker. Still almost a month on and no shares have been accepted by fnb into my dads account. PSG sent emails to us telling us they are still waiting for FNB to accept the shares. Can someone please help.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2017, 10:30
Official

Hello Hannes-toerien-bunion ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)