CB
Chareem B
1 reviews | Active since Jun 2017
26 Aug 2019, 12:07
Transferred from one adviser to the next without being helped.
I am a new client of FNB. My overdraft has been approved since 13 Aug 2019. My salary has been deposited into my new account. I have been on the phone for an hour to find out when this will be available in my account, but they keep putting me on hold for 20min plus. Can I please get some help here?
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Aug 2019, 12:25Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Aug 2019, 12:25
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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