transfering money without permission

<p>hello Peter</p> <p> </p> <p>my name is mitchell an i am a loyal customer of FNB and until yesterday i was their biggest fan. the problem is,yesterday FNB transfered money from my gold cheque account (R2000) to a loan account i have with them without my permission. i have a standing agreement with them on the repayment of the loan thus i don't understand why they felt the need to access my account without my permission. i feel violated by FNB and i am so dissapointed. can you please do something and reverse my money back into my account.</p> <p> </p> <p>thank you in advance.</p>