Transfer went to incorrect account

Geopayment, on the 30 may I was trying to transfer money from Savings pocket to my Cheque account, but by mistake not certain how it went to the credit account and the credit account is not activated and I do not want to activate it at all, all I want is for my R1000 to be deposited or reversed to my Cheque account, was told to send an email to ********** which I did still today have not had any response, what is wrong with fnb are you running a ****a shop or what do you understand that money is very important, I need that money urgently a I currently do not have the authority to access it, I just moved to u last month but u proving to be the worst bank ever, and this would not have happened if fnb was not after every 7 days takes R500 to the savings who authorized this too, ai I really am considering leaving u as I have more important things to do rather than spending my days frustrated by your pathetic services