1 reviews | Active since Jun 2010
Transfer time between accounts exceeds the stated 24 hours maximum: WHY?
Can some one please explain why, when I transferred R30K+ from my Maximiser to my current account at 15:38 on 23 Sep , when I look at the account at 15:15 on 25 Sep it is only reflected as 'available' and not in the balance?? What would have happened if I needed to withdraw more cash than the balance today?
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***