Transfer Reversal

Good day My query has been pending since the 18 December 2020, I have spent hours, days and airtime trying to get assistance from you team. Please note that I need the R3100 paid on the 15th December 2020. from my FNB business account *** to my old Discovery Account 04307******1000 which is closed. I have been sent from pillar to post and have not received any assistance because FNB send me to Discovery who then sent me back to FNB, I have also spoken to FNB's debt review, credit card, private client department and Discovery to no prevail. I have been waiting for a manager to call me from before the new year, today I alone I am still waiting for two managers to call me Kirsty (Nenzizwa was the consultant) and Andraai (Freddy was the consultant) Terrible service that managers at FNB do not call customer's back Kind regards