TL
Theeveshan L
1 reviews | Active since Apr 2015
11 Apr 2016, 16:00
Transfer of money
I transferred funds from my Fnb cheque account to my personal loan account in error for the second time, When i called Fnb i was assisted by a consultant who told me i might not get my own money back as its the second time i made that error its my money why cant i get my money back regardless of how many times i made the error?
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FNB (First National Bank)'s replyOfficial
11 Apr 2016, 16:11Hello Theeveshan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903378.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903378.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Apr 2016, 16:11
Official
Hello Theeveshan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903378.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903378.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)