1 reviews | Active since May 2017

19 Apr 2018, 07:59

Transfer not reflecting

There were funds that were transfer to my account yesterday ( 18/04/2018) at 17H18. I have thr proof of payment and yet it's 07H58 19/04/2018, the money is still not reflecting. Trace number: VODS1KJVX12D

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2018, 08:46
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***