DP
Debbie P

1 reviews | Active since May 2024

21 May 2024, 13:12

***** transavtion declined

I had a *****ulant transaction on my account on 27 April. When I saw it, i reported it immediatly. Today I foned to hear wats going on, and they said it was declined! Apparently I excepted a transaction on apple pay( wich by the way I do not have) I do not even have samsung pay. I did NOT get any otp's or anything. Why is there a ***** line , and why would I report my own transaction if I did it. I did nothing and lost R12200. I'm broken

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DP
Debbie P's update22 May 2024, 09:41
Reviewer Update
Thank you. I have sent an email to you.
I would like this problem to be solved.
I trusted FNB with my money. And if I called and said I didn't do a transaction, I expected them to believe in me as a loyal customer.
I would like some evidence where I agree to someone taking money out of my account.
R12200 is alot of money just to give away.
Please help me solve this problem.