Transactions from FNB to FNB not working

Item: FNB (First National Bank)
Rating: 2
Author: Andrie Z

FNB EFT was made on the 1st of DEC 2015 of R 1000 to my FNB cheque account, I noticed now the date on my statement is 02 DEC 2015, I know for a fact it was made 01 DEC 2015, I feel that my debit orders that failed could potentially been saved. R 138 x 3. Shouldn't FNB to FNB reflect immediately. How will it be possible to track payments etc when the dates is unreliable?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

09 Dec 2015, 13:33

Hello andrie1983,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 830137.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply09 Dec 2015, 13:33

Official