DH
Darian H

1 reviews | Active since Apr 2015

12 Aug 2015, 11:54

Transaction problems

Every time I try make a purchase online, it goes through, but these days websites remember card details for easy checkouts. Let's say I want to register my card for PayPal, I cannot do this as PayPal requests to remember your card and deduct money to verify, and every time it wants to verify I get a nice message from FNB saying \FNB :-) Tranx declined due to CVV failure. 3 digit security number incorrect or missing in Tranx detail. Contact ***for assistance. 11 AUG 17:48"for example. It also happened the other day when I tried to purchase something"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2015, 12:49
Official
Hello Jellybean2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 739233.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

Best regards,