1 reviews | Active since May 2011
Transaction Clans Liquor Clinic 4127*4825 14A not made by me
<p>I am so surprised how something like this can not be taken as urgent by FNB. I called on Friday and was told to fill in a form of which I did. I was told I did not have to tick any box. Today I got an email back asking what my query was for when I did advise on the email. I phoned FNB and was on the phone for over 30 minutes being transferred from one person to the other.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)