CJ
Christiaan J

1 reviews | Active since Mar 2010

03 Mar 2016, 09:29

Trans Union without signing Contract

I app**** for a home loan switch. Then when I advised the attorneys I will not go further with the loan as I cannot pay the cancellation fees from my current home loan provider, I see I have already been added to Trans union to say I am paying an extra home loan. I need a cancellation letter asap & to be removed from trans Union as soon as possible,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2016, 10:51
Official
Hello chrisjay,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)