Train your *********** Staff Members

I am utterly disgusted in your service FNB. I am a business client and for no reason I could not do any third party payments via a 3rd party like OZOW using my account to login. I was litterally for one and a half hours on the phone with your *********** staff members transferring me from one department to the other. Best of all without resolving the problem the call got dropped by your amazing telephone system. Thank you FNB you made my day. I could not pay my couriers and I can still not pay them as the problem is still not resolved. With your bank fees I am sure you will be covering my losses.