dC
divine C
1 reviews | Active since Mar 2018
18 Jun 2019, 12:58
train your staff
please train your call center agents to know how to solve or queries. I've been sitting on the phone for 49 mins being transferred from one department to another. I just need one question answered why did you cancel and deactivate my card
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Jun 2019, 14:10Good day Divine,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
As per our telephonic conversation you had mentioned that a new car had been ordered for you and that the matter had been resolved.
Please note we have closed the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
As per our telephonic conversation you had mentioned that a new car had been ordered for you and that the matter had been resolved.
Please note we have closed the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Jun 2019, 14:10
Official
Good day Divine,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
As per our telephonic conversation you had mentioned that a new car had been ordered for you and that the matter had been resolved.
Please note we have closed the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
As per our telephonic conversation you had mentioned that a new car had been ordered for you and that the matter had been resolved.
Please note we have closed the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***