ZM
Zanele M

1 reviews | Active since Jun 2016

21 Oct 2016, 04:32

Train your people

<p>So to get a response from FNB one has to resort to using this platform? Really? I called to enquire about why I wasn't earning ebucks, I was told they'd get back to me. It's been 2 weeks and 2 emails later, no response. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 10:06
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)