Train your call centre and give feedback

Ive been trying to register the business for over a month now.I submitted all the documents and every time i ask status of my case they all say they dont know and they will escalate.<br> <br> I dont have problem with them not registering my business account but hate the fact that they keep saying they dont know why the status is not changing and they will escalate.<br> <br> If they dont know then what????<br> <br> FNB i lost respect for the bank and train you call centre people to atleast put effort in finding out why.<br> <br> Its cases like this that makes our country such a bad service country.<br> <br> I aks to speak to their team leader ,as suspected the phone rings forever just to spite me.